Frequently Asked
Questions

SiriPlan is an AI-powered appointment and business management platform built for hair salons, barbershops, beauty salons, spas, clinics, and more. It's developed by BY Sirius Group Ai and Technology Co Ltd.

We offer tailored solutions for 10+ industries, including hair salons, barbershops, beauty salons, spa & massage, nail salons, aesthetic clinics, makeup studios, tattoo studios, dietitians, and brow & lash studios.

Yes. The platform supports Turkish, English, Russian, and Arabic. You can change your language preference in settings.

Yes. You can manage up to 5 locations on the Business plan. Starter and Pro plans have an extra-location add-on option.

Yes, no credit card information is required. You can use all Pro plan features free for 14 days.

In Türkiye you pay in ₺ (TRY); elsewhere in $ (USD) or € (EUR). Payment is processed securely via Stripe.

Yes, you can cancel anytime with no commitment or penalty. Even after cancelling, you keep access to and can download your data for 30 days.

An 18% discount applies with annual billing. For example, the Pro plan is $32/mo (billed $384/yr) instead of $39/mo. Current prices (monthly / yearly): Mini ₺399 / ₺3,926 · $14 / $138 · €13 / €128; Starter ₺1,199 / ₺11,798 · $29 / $285 · €26 / €256; Pro ₺1,699 / ₺16,718 · $39 / $384 · €33 / €325; Business ₺4,699 / ₺46,238 · $99 / $974 · €84 / €827.

They can book 24/7 via the website, WhatsApp, Instagram DM, and QR code. Conflict checking is automatic.

Appointment confirmation, reminder, cancellation and change messages are sent to the customer automatically by SiriPlan — you don't need to message anyone yourself. Reminders go out at the times you choose (such as 24 hours or 2 hours before) and can cut no-shows by up to 60%. WhatsApp appointment messages included per month: Mini 400, Starter 500, Pro 1,500, Business 3,000; the allowance renews on your subscription start date and you can buy an add-on message pack if needed.

Every customer is assigned a score from 0-100 based on visit frequency, spending, and loyalty. You can recognize your valuable customers and offer them priority booking and special deals.

Yes, the waiting list feature is available. Add customers to the queue when slots are full, notify them with one click, and convert them to appointments.

The voice assistant creates appointments and updates stock in seconds by speaking in the panel (Pro and above). The AI WhatsApp/Instagram assistant answers incoming messages 24/7 automatically; it is included in the Business plan or available with the AI WhatsApp add-on.

The AI assistant only answers based on the services, prices, and availability you've defined. It routes questions beyond that to "Please contact us directly."

Build a customer list based on specific criteria (haven't visited in 3 months, upcoming birthdays, etc.) and send bulk WhatsApp/SMS/email messages.

Yes. You can download all your data in JSON, Excel, or CSV format anytime. You're never locked into any platform.

Yes. One-click data import from your current booking software or Excel is supported. With our Professional Data Migration service, our team can do it for you.

Yes. Customer data is stored in compliance with KVKK regulations, end-to-end encryption is applied, and data can be processed on servers in Turkey.

We target 99.9% uptime on BY Sirius Group infrastructure. Planned maintenance is announced in advance and usually takes place at night.