Terms of Service

1. Parties and Scope

These Terms of Service govern the legal relationship between BY Sirius Group Ai & Technology Co Ltd. ("Siriplan", "we") and the individuals and businesses using the platform (the "User"). By using the platform, you are deemed to have accepted these terms.

2. Service Description

Siriplan is a SaaS (Software as a Service) platform offering business management tools such as appointment management, customer tracking, staff management, a campaign module, and revenue reporting. Platform access is provided within the scope of the selected subscription plan.

3. User Obligations

• You are responsible for ensuring that only authorized individuals access the platform.
• You must keep your account information confidential.
• The platform may not be used for illegal, misleading, or harmful purposes.
• You may only process customer data for the purpose of providing the service.
• Compliance with KVKK and other applicable regulations is the user's responsibility.
• You are the data controller for the customer, appointment and staff data you upload to the platform; obtaining the necessary legal basis and explicit consents and informing the relevant individuals is your responsibility.
• You agree to indemnify the Company against any and all claims and damages — including claims by third parties (including your own customers), administrative fines and legal costs — arising from your use of the platform or the content you upload.

4. Pricing and Subscription

Subscription fees are charged in advance, monthly or annually, according to the selected plan. Annual plans receive an 18% discount. The free trial is provided so that you can evaluate the service before purchasing. You may cancel your subscription at any time; cancellation stops the next renewal and your access continues until the end of the current period. Except where mandatorily required by applicable law, fees for subscription periods that have already begun are non-refundable. Questions: support@bysirius.com.

5. Service Interruptions and Limitation of Liability

The platform operates with a 99.9% uptime target; however, brief interruptions may occur due to maintenance or technical reasons. BY Sirius Group Ai & Technology Co Ltd. shall not be liable for indirect, incidental, or consequential damages. Our liability is limited to the subscription fee you paid in the relevant month.

6. Intellectual Property

All intellectual property rights to the platform, its source code, database structures, designs, and workflows belong to BY Sirius Group Ai & Technology Co Ltd. The platform was developed utilizing artificial intelligence (AI) model assistants; all resulting codebases, configurations, and creative structures are protected under Turkish Intellectual Property Law (FSEK) and the Berne Convention. Any unauthorized copying, decompiling, reverse engineering, cloning, or mimicking of the codebase or UI is strictly prohibited and subject to legal prosecution. Users retain the rights to the content and data they upload to the platform.

7. Termination

Your account may be suspended or terminated without prior notice in the event of a violation of these terms of use. You have the right to export your data before account closure.

8. Governing Law

This agreement is governed by Turkish Law. Istanbul Courts and Enforcement Offices have jurisdiction over any disputes.

9. Disclaimer of Warranties and Third-Party Services

The platform is provided "as is" and "as available". The Company makes no express or implied warranty that the service will be uninterrupted, error-free or fit for a particular purpose. The platform relies on third-party service providers for hosting, database, email, payments and messaging. The Company is not liable for disruptions caused by these providers' outages, policy or price changes, or discontinuation of their services. The Company reserves the right to change, limit or remove features upon reasonable prior notice.

10. AI Features, Data Backup and Force Majeure

AI-assisted features on the platform (assistant, text and suggestion generation, etc.) are produced automatically; they are not guaranteed to be accurate, complete or current and must be reviewed by you before use. The Company is not responsible for decisions made in reliance on these outputs. Regularly exporting your data and keeping your own backup is your responsibility. The Company is not liable for delay or non-performance caused by events beyond its reasonable control (force majeure, including infrastructure provider failures, cyber-attacks, changes in law, natural disasters, power or communications outages).

11. Contact

For your questions: legal@bysirius.com | bysirius.com